Acceptance of Terms

Welcome to Albarq Cybersecurity Solutions. By accessing our website or engaging our services, you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use our services. These terms apply to all clients, visitors, and users of our website and services.

Our Services

Albarq Cybersecurity Solutions provides comprehensive cybersecurity services to help protect your organization:

• Red Team Operations: Comprehensive adversarial simulation and attack simulation
• Penetration Testing: Vulnerability assessments and security testing
• Application Security: Web and mobile application security testing
• Infrastructure Testing: Network and system security assessments
• Cloud Security: Cloud environment security evaluations
• Compliance Assessments: Regulatory compliance and audit services
• Security Consulting: Strategic security advisory and planning

Service Agreements

Each cybersecurity engagement is governed by a detailed Service Agreement that outlines:

• Specific scope of work and testing objectives
• Timeline and project milestones
• Deliverables and reporting requirements
• Terms specific to your engagement

These general Terms of Service supplement but do not replace individual Service Agreements.

Client Responsibilities

To ensure successful service delivery, clients agree to:

• Accurate Information: Provide complete and accurate information about your systems and requirements
• Access Provision: Grant necessary permissions and credentials for security testing
• Designated Contacts: Assign authorized personnel for communication and decision-making
• Legal Compliance: Ensure compliance with all applicable laws and regulations
• Confidentiality: Maintain confidentiality of our methodologies and proprietary tools
• Timely Response: Provide feedback and approvals within agreed timeframes

Confidentiality

We understand the sensitive nature of cybersecurity work. Both parties commit to maintaining strict confidentiality regarding:

• Client Information: Your sensitive data, systems, and business information
• Our Methodologies: Testing techniques, tools, and proprietary processes
• Assessment Results: Findings and reports (unless disclosure is agreed upon)
• Proprietary Information: Any confidential information shared during our engagement

Intellectual Property

We retain all rights to our proprietary methodologies, tools, and techniques. You receive a limited license to use our deliverables for internal security purposes only.

Limitation of Liability

Our liability is limited as follows:

• Maximum Liability: Our total liability cannot exceed the fees paid for the specific engagement
• Excluded Damages: We are not liable for indirect, incidental, or consequential damages
• Third-Party Actions: We are not responsible for damages caused by third parties or system failures
• Scope Limitation: Liability is limited to services explicitly defined in our Service Agreement

Indemnification

You agree to protect us from claims arising from:

• Misuse of Services: Violation of these Terms or Service Agreements
• Security Failures: Failure to implement recommended security measures
• Confidentiality Breaches: Unauthorized disclosure of our proprietary information
• Legal Violations: Violation of applicable laws or regulations

Payment Terms

Payment terms are detailed in individual Service Agreements. Standard terms include:

• Payment Due: Invoices are due within 30 days of receipt
• Late Fees: Interest charges may apply to overdue payments
• Non-Refundable: Fees are generally non-refundable unless otherwise specified
• Additional Work: Scope changes may result in additional charges

Service Commitments

We are committed to delivering exceptional cybersecurity services:

• Industry Standards: All services follow industry best practices and methodologies
• Professional Conduct: Maintain the highest ethical and professional standards
• Communication: Provide regular updates and timely communication
• Deliverables: Complete reports and deliverables within agreed timeframes
• Insurance: Maintain appropriate professional liability insurance

Termination

Either party may terminate services with written notice. Upon termination:

• Payment: All outstanding fees become immediately due
• Confidentiality: Confidentiality obligations continue indefinitely
• Materials: Client materials will be returned or securely destroyed
• Billing: Partial work will be billed proportionally

Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or other force majeure events.

Legal Compliance

Our services are conducted in compliance with applicable laws and regulations. We reserve the right to modify or suspend services if required by law or if continued service would violate legal requirements.

Dispute Resolution

Disputes will be resolved through:

• Negotiation: Good faith discussions between parties
• Mediation: If negotiations fail
• Arbitration: Binding arbitration if mediation fails
• Jurisdiction: Courts of [State/Country] for legal proceedings

Terms Updates

We may update these Terms periodically. Material changes will be communicated with at least 30 days' notice. Continued use of our services constitutes acceptance of updated Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Entire Agreement

These Terms, together with Service Agreements, constitute the complete agreement between parties and supersede all prior agreements.

Contact Us

For questions about these Terms of Service, please contact us: